Retiree Insurance Benefits Overview

When you retire, you will remain enrolled in your active Windstream Medical, Dental, Vision and Life Insurance Plans through the end of the calendar month in which you retire.  Following retirement, you have access to the following suite of benefit programs provided you were enrolled in them as an active employee at the point of retirement and meet the age and service requirements to be a retiree.

Retiree Insurance

  • Medical/Rx
  • Dental
  • Vision
  • Life Insurance
  • Accidental Death and Dismemberment Insurance

COBRA Insurance

  • Medical/Rx
  • Dental
  • Vision

Enrollment in both the Retiree and COBRA programs are managed by teams at Businessolver.



Once you retire, your retirement record will feed over to Businessolver and the status change will trigger a retiree email and a COBRA packet to be mailed to you. Retiring at the beginning of a month will allow the most time to receive enrollment info and make benefit choices during the last few weeks of active coverage. If you choose to retire at the end of the month, please know that the coverage will still begin the first of the month following your retirement date, but administratively it takes at 3-4 weeks to complete enrollment.

Here are few ways to research and reach out to the Social Security Administration:

  • To enroll in Medicare coverage, visit on the web, or call Social Security at 1-800-772-1213. TTY users should call 1-800-325-0778.
  • To learn more about Medicare, visit on the web, or call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048.
  • You may also go to your local Social Security Administration and talk to someone in person.