Flexible Spending Account (FSA)

MyChoice Flexible Spending Accounts by Businessolver

Businessolver through the MyChoice Account platform manages Flexible Spending Accounts (FSA) for Windstream employees. A Flexible Spending Account (FSA) is a special account you put money into that you use to pay for certain out-of-pocket health care costs. You don’t have to pay taxes on this money. Except for a small annual carry-over, you must use all of the funds during the calendar year. The following accounts are available to you.

To access your MyChoice FSA, you have two options. 1) Go to the Businessolver platform (orange button on the windstreambenefits.com home page). Once you are in the Businessolver platform, click on the MyChoice Accounts menu near the top of the page to access your account. 2) Download and use the MyChoice mobile app. Directions on downloading and activating the app are on the home page of the Businessolver platform. If you are asked for a company key in registering for the app, it is Windstream. In the MyChoice platform (online or in the app), you can view balances, submit claims, and order additional debit cards.

Note: 2022 FSA Accounts are administered by Mercer Marketplace / Wex. 2022 claims can be filed through March 31, 2023. Wex can be reached at 877-248-0510.

Health Care FSA:

  • The maximum contribution amount allowed in 2023 is $3,050.
  • A Health Care FSA is a “use it or lose it” account – you may only carry over up to the IRS rollover amount each year, which is $610 for 2023.Any remaining balance over that amount will be forfeited when the plan year ends.
  • You can only enroll or make a change in your election during open enrollment, as a new hire, or with a qualified life event.
  • Contributions are deducted directly from your paycheck on a bi-weekly basis.
  • Your full annual election is available to use starting on the first day of the plan year or the first day of your medical plan coverage.
  • Enrollment in a Windstream medical plan is not required to enroll in a Health Care FSA.
  • The IRS does not permit you to contribute to a Health Care FSA and a Health Savings Account in the same year. If you enroll in a Health Savings Account, you will not be offered a Health Care FSA during the benefits enrollment process.

Daycare/Eldercare FSA:

  • Contribute up to $5,000 a year to help cover your qualified dependent care expenses, such as child daycare or eldercare.
  • Unused money does not carry over at the end of each year – use it or lose it.
  • You can only enroll or make a change in your election during open enrollment, as a new hire, or with a qualified life event.
  • Contributions are deducted directly from your paycheck on a bi-weekly basis.
  • You are eligible to use the amount of money you have contributed through payroll deductions.
  • Enrollment in a Windstream medical plan is not required to enroll in a Daycare/Eldercare FSA.

Commuter FSA:

  • You can use before-tax money to save on parking and transit expenses.
  • Contribute up to $300 a month for parking and up to $300 a month for transit.
  • You can change or cancel your contribution month by month.
  • Contributions are deducted directly from your paycheck on a monthly basis.
  • Unused money carries over at the end of each year.
  • Enrollment in a Windstream medical plan is not required to enroll in a Commuter FSA.

Helpful Links